Refund Policy

Last updated: May 2026

Merchant of Record

All MailTask Pro purchases are processed by Paddle (paddle.com), who acts as the Merchant of Record. This means Paddle is the seller of record, processes your payment, issues invoices and receipts, and is responsible for handling refund and dispute requests on our behalf.

How to Request a Refund

All refund requests are handled directly by Paddle in accordance with the Paddle Refund Policy available at paddle.com/legal/refund-policy. To submit a refund request, visit paddle.net and reference your order confirmation email.

EU 14-Day Right of Withdrawal

EU consumers have a 14-day right of withdrawal under the EU Consumer Rights Directive. By requesting immediate access to the Service at checkout, you acknowledge that service performance begins immediately and your statutory right of withdrawal may expire upon commencement of performance. To exercise this right, submit your request directly to Paddle at paddle.net.

Contact

For questions about your subscription or billing, contact us at support@getmailtask.com. For all refund requests, please contact Paddle directly at paddle.net.

AMArexTech · Owner: Ahmed Amin Maatalla · Frankfurter Str. 13, 57074 Siegen, Germany