Terms of Service

Last updated: May 2026

1. Introduction

These Terms of Service (the “Terms”) govern your use of MailTask Pro (the “Service”), provided by AMArexTech, owner Ahmed Amin Maatalla, Frankfurter Str. 13, 57074 Siegen, Germany (“we”, “us”, “our”).

By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Description of Service

MailTask Pro is a Software-as-a-Service tool that uses artificial intelligence to analyze emails and convert them into structured tasks. Features and capabilities are described at https://www.getmailtask.com.

3. Account Registration

(1) You must be at least 16 years old to use the Service.

(2) You must provide accurate registration information.

(3) You are responsible for maintaining the security of your account.

(4) You may not share your account with others.

4. Pricing and Payment

(1) The Service is offered in three tiers:

• Free: 0 EUR/month (3 email analyses per month)
• Solo: 19.99 EUR/month (540 analyses per month, 14-day free trial)
• Team: 59.99 EUR/month (1,450 analyses per month, up to 10 users, 14-day free trial)

(2) The prices shown are final prices (total prices). The seller in the legal sense and Merchant of Record is Paddle.com Market Ltd. Paddle charges any applicable statutory value-added tax depending on the customer's location, shows it separately, remits it and issues the invoices. The provider is a small business for VAT purposes pursuant to § 19 UStG (German VAT Act).

(3) Billing takes place monthly in advance. The seller in the legal sense and Merchant of Record is Paddle.com Market Ltd.; Paddle handles the payment, issues invoices and is the point of contact for payment and refund questions.

(4) You authorize us to charge your payment method on a recurring basis.

5. Subscription Term and Cancellation

(1) The Free tier has no minimum term.

(2) Paid plans renew monthly and can be cancelled at any time from your account settings.

(3) Cancellation takes effect at the end of the current billing period. All refund requests are handled by Paddle as the Merchant of Record, in accordance with Paddle's Refund Policy at paddle.com/legal/refund-policy.

6. Right of Withdrawal (EU Consumers)

(1) EU consumers have a 14-day right of withdrawal under EU Consumer Rights Directive.

(2) By accepting these Terms during checkout, you expressly request that we begin providing the Service immediately and acknowledge that your right of withdrawal expires once we have begun performance.

(3) Refund requests under this right should be submitted directly to Paddle at paddle.net.

7. Acceptable Use

You agree NOT to:

• Use the Service for unlawful purposes
• Attempt to compromise the Service's security
• Reverse engineer, decompile, or extract source code
• Resell or sublicense the Service
• Use the Service to send spam or malicious content

Violations may result in immediate termination without refund.

8. Service Availability

(1) We aim for 99% uptime annually but do not guarantee it.

(2) We are not liable for downtime caused by force majeure, third-party services (Microsoft, Anthropic, Vercel, Supabase), or your internet connection.

9. Intellectual Property

(1) The Service, including all software, designs, and content, remains our property.

(2) You retain ownership of your data (emails, tasks) processed through the Service.

(3) You grant us a limited license to process your data solely to provide the Service.

10. Data Protection

We process personal data in accordance with our Privacy Policy: https://www.getmailtask.com/privacy

11. Limitation of Liability

(1) To the maximum extent permitted by law, our total liability is limited to the amount you paid in the last 12 months.

(2) We are not liable for indirect, consequential, incidental, or punitive damages.

(3) This limitation does not apply to liability for intent, gross negligence, personal injury, or where prohibited by mandatory law.

12. Disclaimer

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. AI-GENERATED OUTPUTS MAY CONTAIN ERRORS. YOU REVIEW AND VERIFY ALL OUTPUTS BEFORE ACTING ON THEM.

13. Termination

(1) You may terminate at any time via your account settings.

(2) We may terminate or suspend your account immediately if you violate these Terms.

(3) Upon termination, your data will be deleted within 30 days unless legal retention requires otherwise.

14. Changes to Terms

(1) We may update these Terms with 30 days' notice via email.

(2) Continued use after changes take effect constitutes acceptance.

(3) If you disagree, you may terminate before changes take effect.

15. Governing Law and Jurisdiction

(1) These Terms are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) For consumers, mandatory consumer protection laws of your country of residence apply additionally.

(3) Place of jurisdiction is Siegen, Germany, for merchants and entities under public law.

16. Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

17. Contact

Questions about these Terms: hello@getmailtask.com

AMArexTech | Owner: Ahmed Amin Maatalla | Frankfurter Str. 13, 57074 Siegen, Germany